Skip to Content
Streetsblog USA home
Streetsblog USA home
Log In
Streetsblog

Columbus Developers: Transit Riders Are Bad for Business

It's hard to believe, in this day and age, that some people still harbor a negative attitude about bus riders. But the sad truth is, transit users continue to be stigmatized in many quarters.

This prejudice bubbled to the surface recently in the city of Columbus, Ohio, where business interests want to dispel crowds of bus riders at a major downtown commercial street. According to the Columbus Dispatch, "Downtown developers have complained that COTA passengers waiting for transfers near Broad and High streets, and buses lining the curbs make the area less attractive for retail stores and their customers." Development interests have implied that a transit mall on High Street should be replaced with on-street parking, and they complained particularly about transit dependent riders, who they claim "don't shop" and "can be intimidating."

false

To say nothing of the ugly class and racial implications of those kind of statements, John Wirtz at Xing Columbus has taken the time to analyze the developers' claims:

I have a hard time believing that all those bus passengers waiting for transfers are a problem for businesses. Mr. [Cleve] Ricksecker [head of a local special improvement district] says transit dependent riders don’t shop. Is there any data to support this? It sounds like a gross over-generalization to me. Second, he suggests that people can be intimidated by the idea of walking on the same sidewalk as bus passengers. It sounds crazy to me, but I suppose there might be someone out there that is scared of transit dependent bus passengers. If they have that phobia though, they’re probably not willing to come downtown at all, so changing the urban design of downtown to accommodate these people doesn’t sound like a very good strategy to me.

I don’t see any way the parking could generate even close to as much pedestrian traffic as the buses currently do. So if I were someone promoting downtown businesses, I wouldn’t be willing to sacrifice the bus lanes on High Street unless a very good alternative solution could be found that would be both convenient for bus passengers and keep them walking down High Street and passing those potential retail locations.

According to Wirtz's analysis, the local transit authority brings about 14,000 passengers into downtown daily, all of whom are potential customers -- far more than the number of people who would come to downtown Columbus if the city converted street space to metered parking.

Elsewhere on the Network today: SoapBoxLA looks enviously at the city of Baltimore, with its Bicyclists' Bill of Rights and Complete Streets legislation -- two areas where the city of Los Angeles has fallen short. The Chicago Bicycle Advocate recommends a new iPhone App that can help cyclists cover their bases in the event of a crash. And Riding in Riverside explores the connection between multiple-car households and the failure of a California state parks levy.

Stay in touch

Sign up for our free newsletter

More from Streetsblog USA

Agenda 2026: Will Zohran Mamdani’s Left-Progressive Backers Mobilize for Faster Buses?

New York's new mayor must mobilize the coalition that got him elected if he wants to avoid his recent predecessors' failure to speed up buses.

December 2, 2025

Opinion: One Less Lane Ought To Fix It

Federal inaction means states must lead on reducing emissions — but their reluctance to reallocate road space for cars may doom climate goals.

December 2, 2025

Tuesday’s Headlines Fight Fire With Fire

Berkeley, Calif., is far from the only city where the fire department dictates transportation policy.

December 2, 2025

Investigation: How Trump’s U.S. DOT Is Loosening Safety Rules Meant to Protect the Public

In Trump’s second term, the agency opened 50-percent fewer investigations into vehicle safety defects, concluded 83-percent fewer enforcement cases against trucking and bus companies and started 58-percent fewer pipeline enforcement cases compared with the same period in the Biden administration.

December 1, 2025

Monday’s Headlines Go Cold Turkey

Life is a highway, and Congress is going to ride it all night long.

December 1, 2025

OPINION: Where Cities are Investing, Vision Zero is Working 

As the Vision Zero Network turns 10, it's time to look at what works and what is achievable (a lot!).

November 28, 2025
See all posts