Skip to Content
Streetsblog USA home
Streetsblog USA home
Log In

311_4.JPG Carrie McLaren and Steve Lambert are working on a public service photo project called "People's 311." They want New Yorkers to submit shots of things like potholes, bike lane hazards, dying trees and broken traffic signs.

People's 311 is a "crowdsourcing" response to the Street Conditions Observation Unit (SCOUT) program, a new team of inspectors dispatched by the Mayor's Office of Operations to drive every city street (in scooters) once per month and report problem conditions to 311. McLaren and Lambert think this is something citizens could help with. They eventually plan to map all photos for a more comprehensive picture of reported problems.

Check the Stay Free! Magazine Blog for details. And for more experiments in crowdsourcing, see Brian Lehrer's SUV count from earlier this month, and, of course, Streetsblog's favorite project, Uncivil Servants.

Stay in touch

Sign up for our free newsletter

More from Streetsblog USA

Talking Headways Podcast: ‘The Dawn of the NIMBYs’

"We kind of live in this eternal present of cities being a certain way and always seeming to remain that way." And that's bad, says today's guest.

December 11, 2025

Report: Speed Cameras Working in San Francisco, Floundering in Bureaucracy in L.A.

Great progress and success in the Bay Area, while So Cal lags.

December 11, 2025

Thursday’s Headlines See Trouble Ahead, Trouble Behind

Yes, it's political, but transit agencies are still going to have to grapple with the perception that it's unsafe.

December 11, 2025

Wednesday’ Headlines Are On Autopilot

Don't be afraid of regulating driverless cars out of existence, writes Angie Schmitt. The industry needs guardrails.

December 10, 2025

City Shuts Down Volunteer Crosswalk Painting Event in Los Angeles

LAPD cited People's Vision Zero volunteer organizer Jonathan Hale for misdemeanor "vandalism on city property."

December 9, 2025
See all posts