Skip to content

New “People’s 311” Site Maps Street Hazards

Carrie McLaren and Steve Lambert are working on a public service photo project called "People's 311." They want New Yorkers to submit shots of things like potholes, bike lane hazards, dying trees and broken traffic signs.

311_4.JPG Carrie McLaren and Steve Lambert are working on a public service photo project called “People’s 311.” They want New Yorkers to submit shots of things like potholes, bike lane hazards, dying trees and broken traffic signs.

People’s 311 is a “crowdsourcing” response to the Street Conditions Observation Unit (SCOUT) program, a new team of inspectors dispatched by the Mayor’s Office of Operations to drive every city street (in scooters) once per month and report problem conditions to 311. McLaren and Lambert think this is something citizens could help with. They eventually plan to map all photos for a more comprehensive picture of reported problems.

Check the Stay Free! Magazine Blog for details. And for more experiments in crowdsourcing, see Brian Lehrer’s SUV count from earlier this month, and, of course, Streetsblog’s favorite project, Uncivil Servants.

Photo of Jason Varone
Jason Varone battles the streets everyday during a 9 mile commute on his bicycle from downtown Brooklyn to the Upper East Side. In addition to his efforts on Streetsblog, he is an artist making work related to the environment and technology. Examples of his work can be found at www.varonearts.org.

Comments Are Temporarily Disabled

Streetsblog is in the process of migrating our commenting system. During this transition, commenting is temporarily unavailable.

Once the migration is complete, you will be able to log back in and will have full access to your comment history. We appreciate your patience and look forward to having you back in the conversation soon.

More from Streetsblog USA

Friday Video: Five Bike Advocacy Mistakes You Don’t Even Know You’re Making

March 27, 2026

Friday’s Headlines Take a Free Ride

March 27, 2026

Talking Headways Podcast: Congestion Pricing Data Collection

March 26, 2026

How DC’s Mayor and Council Chair Thwarted Every Effort to Better Its Streetcar

March 26, 2026
See all posts