Skip to Content
Streetsblog USA home
Streetsblog USA home
Log In
Around the Block

An All-Too-Rare Idea to Improve Transit: Put People Who Ride Transit in Charge

It's hard to improve transit service if the people who oversee transit policy don't know what makes for good service. And yet, agency boards are often dominated by political hacks with little or no transit expertise -- many don't even know what it's like to ride the transit systems they oversee.

Dallas is trying something different. To shake things up at DART, the Dallas City Council is appointing a new slate of board members. Long-time board members are being replaced with regular riders, transit advocates, and people with real transit policy expertise.

The editorial board of the Dallas Morning News says the changes are likely to bring about real benefits for riders:

The Dallas City Council's house-cleaning of DART representatives this week signals a wise pivot to what matters most: Ensuring that the regional transit agency lures new customers and does right by those who rely on its service, yet too often are let down.

The newcomers named on Wednesday are formidable choices, based on their credentials and interviews earlier this month. All of them are frequent Dallas Area Rapid Transit users, and each showed an understanding of the agency as well as the shortcomings that consistently bedevil Dallas residents who must depend 24-7 on the system.

The appointees' answers reflect fresh, practical ideas for improvements, while long-time board members voiced a relatively hands-off approach to DART accountability.

A key priority for the new board members, reports Brandon Formby at the Texas Tribune, is to focus on improving bus service in the central city instead of far-flung rail expansions.

More recommended reading today: The New Jersey Bike and Walk Coalition says a new law will require drivers ed courses to teach students how to drive safely around cyclists and pedestrians. And Systemic Failure offers another example of foreign railcar manufacturers struggling to adhere to America's bizarre, outdated safety standards.

Stay in touch

Sign up for our free newsletter

More from Streetsblog USA

Forget Free Buses: NYC Should Instead Seek ‘Audacious’ Subway Expansion

The same billion-dollar outlay that Mayor Mamdani hopes to allocate for fare-free buses should be spent instead on rewriting the subway map.

February 4, 2026

Op-Ed: Is N.J.-Style Bikelash Coming For Your State Next?

"If a doctor treated every patient with chest pain by amputating a limb, we would call it medical malpractice. When legislators do the policy equivalent, it deserves the same label."

February 4, 2026

Tuesday’s Weaponized Headlines

The Trump administration's authoritarianism extends to transportation.

February 3, 2026

Commentary: US DOT’s Misguided War on Bikeways

"European genes do not produce some kind of innate affinity for human-powered mobility — [and] people on any continent will use bike infrastructure if it is safe."

February 3, 2026

Shoveling a Snowy Sidewalk Is An Act of Resistance

Shoveling a sidewalk in winter is always a critical act of community care — but in an era of government assault on civil liberties, it's also an act of resistance.

February 2, 2026

Monday’s Headlines Are for Alex Pretti

Cyclists banded together in cities across the country to honor the ICE victim.

February 2, 2026
See all posts