Skip to Content
Streetsblog USA home
Streetsblog USA home
Log In
Boston

Boston Identified Its Most Dangerous, Degrading Bus Stops. Now What?

The MBTA is doing something about its sorry bus stops, but is it doing enough?

A Boston bus stop that left riders on an awkward sidewalk island surrounded by speeding traffic nearly won Streetsblog's "Sorriest Bus Stop in America" competition last year.

Now Boston's MBTA is in the midst of a systematic review of its bus stops to identify dangerous conditions.

The agency told state officials yesterday that it sent two-person crews to evaluate conditions at each of its 7,600 bus stops [PDF]. The MBTA is looking at the safety of pedestrian crossings, the quality of shelters and seating amenities, and the presence of physical barriers like guardrails.

With all but about 100 evaluations completed, the MBTA has identified 209 stops of immediate concern because they lack safe walking access or require bus riders to board in the street. The agency will either eliminate or modify those stops to address the problem.

The agency says it may eliminate 133 stops, according to the Statehouse News Service, but only bus stops within 750 feet of another stop will be removed. Service will not be affected.

A 2016 survey by TransitCenter [PDF] found that most frequent transit riders walk to access the bus or train, and that they value bus shelters highly.

Only about 8 percent of MBTA's bus stops have shelters, the agency's review found. Another 7 percent have benches but no cover from the elements.

TransitCenter's Jon Orcutt says the MBTA deserves credit for taking the initiative but that the process so far is more of a "minimum first step."

"Transit riders would be best served by a bus stop program that plans and provides for safe, inviting walking access to stops and well-designed, functional shelters," he said.

The MBTA says it will work with the municipalities where the stops are located to get them fixed or removed.

Here's a look at two of the stops the MBTA deemed to be unacceptable.

Photo: MBTA
Photo: MBTA
Photo: MBTA
Photo: MBTA
Photo: MBTA
Photo: MBTA

Stay in touch

Sign up for our free newsletter

More from Streetsblog USA

Is Sec. Duffy Holding NY Transit Hostage To Negotiate Away The Rest of America’s Transportation Future?

The federal Transportation secretary is using two large transit projects as a bargaining chip to bully Congress into passing a budget that could be disastrous for communities across the country.

October 3, 2025

Friday’s Headlines Shut It Down

The government shutdown looks like it will be just another excuse for the Trump administration to cancel transportation projects unless blue states bend the knee.

October 3, 2025

Can Pedestrian Pop-Ups Go Permanent in the U.S.?

Can temporary pedestrian pop-ups spur permanent change?

October 3, 2025

Talking Headways Podcast: Healthy Architecture, Healthy People

It is very unusual for an architecture project to pay any attention at all outside of the property line. And that has to change.

October 2, 2025

Report: A Third of Americans Can’t Rely On Cars — And 16 Million Have No Access At All

So why do we plan our cities like everyone can and does get behind the wheel every day?

October 2, 2025
See all posts