Skip to Content
Streetsblog USA home
Streetsblog USA home
Log In
Streetsblog.net

Can Ride-Hailing Apps Become More Like Buses and Less Like Taxis?

A big part of reducing car traffic involves using cars more efficiently. Ride-hailing services like Uber and Lyft are supposedly assisting in this transition by making car ownership less necessary. But even though both companies operate carpool-type services, most of their business still comes from single passenger trips.

Ride-hailing App Via is designed to ferry multiple passengers for less than an Uber fare. Photo: Via
Ride-hailing service Via takes multiple passengers who each pay a $5 fare. Photo: Via/Cap'n Transit
false

Other ride-hailing companies are all about shared trips. Network blog Cap'n Transit has an assessment of one of these services, Via, which operates in Manhattan and parts of Chicago. For a $5 fare, Via takes multiple passengers headed in the same direction:

Via is much more like a bus than a taxi. Twice I've gotten sedans, but the Via-cles are usually SUVs. I've had at least one trip with three other people, meaning I had to sit in the third row of one of those Suburbans or Navigators or Explorers. Since those aren't really made for people getting in and out frequently, I'm wondering how soon Via is going to start running vans big enough to stand up in.

A number of people have objected to Uber and Lyft because of the “gig economy” arrangements they have with their drivers. Of course, they’re not much worse than the taxi medallion owners in that regard. But on one recent Via trip the driver was chatting with us, and he said that Via drivers are all paid by the hour, possibly even full time. If that is correct, it sounds like a much better deal for them than just about any other taxi arrangement.

As I’ve said before, Uber and Lyft are a huge improvement over the way we did taxis up to a few years ago, but in their current incarnations they won’t do much to help the transit capacity crunch we’re feeling in cities like New York. The Via model is much more promising, and the more Uber and Lyft act on those lines, like with Uberhop, the more helpful they will be in relieving our capacity constraints.

Elsewhere on the Network today: MZ Strategies looks at some reasons why American transit lags behind other countries. Bike Walk Lee has details about a road diet on an important southwest Florida corridor. And Green City Blue Lake takes a close look at Greater Cleveland RTA's finances in light of looming fare hikes and service cuts.

Stay in touch

Sign up for our free newsletter

More from Streetsblog USA

‘We’re Not Copenhagen’ Is No Excuse Not to Build a Great Biking And Walking City

A team of researchers identified eight under-the-radar cities leading the local active transportation revolution — and a menu of strategies that other communities can and should steal.

June 30, 2025

Monday’s Headlines, Ranked

New reports rank the best cities for biking and the best complete streets policies. Plus, the robotaxi wars have begun.

June 30, 2025

Washington State Is About To Have the First Pro-‘Woonerf’ Law in America

Washington state is making it legal for cities to have people-centered streets in a first-in-the-nation law.

June 30, 2025

Friday’s Headlines Are Doomed

Philadelphia transit is falling off the fiscal cliff, with other major cities not far behind. And the effects of service cuts on their economies could be brutal.

June 27, 2025

Talking Headways Podcast: Why We Need ‘Universal Basic Mobility’

In a very special podcast, we’re joined by the great Madeline Brozen of UCLA to talk about how guaranteed transit lowers people's stress.

June 26, 2025
See all posts